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Moyens de paiement
Customer Reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 working days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
How long does a cone of incense last?
On average, a cone burns for 15 to 20 minutes depending on its size.
Can incense sticks be used?
No, this product does not work with incense sticks.
Is it easy to clean?
Yes, a simple damp cloth is enough to remove residues.
Does the product emit an unpleasant smell?
No, it only diffuses the scent of the incense you choose.
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Moyens de paiement
A question?
Write to us using the form below and our team will respond as soon as possible!